Table of Contents
Haro Bikes (hereinafter referred to as "Haro Bikes," "us," "we," "our," or "Company") has created this Privacy Policy to apply to all users of this website, www.harobikes.com and all digital assets contained or offered therein (collectively, our "Services"). This Privacy Policy describes, among other things, the types of information we collect from users when you use our Services, how we use it, and how you can access your information.
This Privacy Policy is integrated into our Terms & Conditions of Use ("Terms & Conditions"). By using the Services and providing us with personal Information (defined below), you agree to the practices described in this Privacy Policy and to the updates to these policies posted here from time to time.
If you are a California resident, please click here for your California privacy rights, which supplements the Privacy Policy as to California Residents only.
If you are based outside of the United States, in the European Economic Area ("EEA") or outside the European Economic Area, Switzerland, and the UK, this Privacy Policy serves as notice of how we process your Personal Data (defined below) for which we are a Controller. Please click here for your EU privacy rights, which supplements the Privacy Policy as to users located in the EEA, EU, or UK only. If we require your consent, we will request it formally, in adherence to applicable data protection laws.
To make sure you stay informed of all changes, you should check these policies periodically. Updates will be referenced by the "Last Updated" date shown below.
I. INFORMATION WE COLLECT ABOUT YOU
We may collect the following types of personal data about you which are described in more detail below: (A) information you provide to us, and (B) information we may automatically collect. The information listed in (A) & (B) above, are detailed below, and hereinafter referred to as "Information."
A. Information You Provide to Us:
In using our Services, you may provide us with Information, including, without limitation:
B. Information We May Automatically Collect About You:
Our Services may automatically collect certain Information about you. We use this Information to help us design our Services to better suit our users' needs. This Information may include:
1. Cookies & Technologies Used to Collect Information About You
We collect the above Information directly and through the use of third parties. We collect this Information by using certain technologies, such as cookies, web beacons, and other technologies. Third-party service providers, advertisers, and/or partners may also view, edit, or set their own cookies or place web beacons.
C. Information We May Receive from Third Parties
We may collect additional Information about you from third-party websites, social media platforms, such as, but not limited, to Facebook, Twitter, Instagram, YouTube, Tik-Tok ("Social Media Platforms"), and/or sources providing publicly-available information (e.g., from the U.S. postal service) to help us provide services to you, help prevent fraud, and for marketing and advertising purposes.
This Privacy Policy only applies to Information collected by our Services. We are not responsible for the privacy and security practices of those other websites or Social Media Platforms or the Information they may collect (which may include IP address). You should contact such third parties directly to determine their respective privacy policies. Links to any other website's or content do not constitute or imply an endorsement or recommendation by us of the linked website, Social Media Platform, and/or content.
II. HOW WE USE YOUR INFORMATION
A. Use and Purpose of Processing Your Information
We use and process your Information for things that may include, but are not limited to, the following:
B. Sharing Your Information
We use and process your Information for things that may include, but are not limited to, the following:
III. LINKS TO OTHER WEBSITES
Occasionally, at our discretion, we may link to third party sites or content on our Services, such as to help you locate a Haro Dealer near you ("Third-Party Websites"). We may do this for the convenience of you and other users of the Services, but we do not have control over the operation of these third-party websites. These third-party sites have separate and independent privacy notices. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
In addition, from our Services you may be able to interact with social media sites ("Social Media Platforms"), for example, by "liking" us on Facebook. If you choose to click on a link to one of these Third-Party Websites or choose to interact with or through a Social Media Platform, your activities are not governed by this Privacy Policy and will be governed by the privacy policy on that Third-Party Website or Social Media Platform. Please review their privacy policies and terms of service before disclosing any Information there. Haro Bikes does not review, does not endorse, and is not responsible for the privacy practices of these Third-Party Websites and Social Media Platforms.
We may also maintain a Haro Bikes page on Facebook or other Social Media Platforms. Those pages and your interaction with them are governed by the privacy policies of Facebook or other relevant Social Media Platform, and not our Privacy Policy. As with other Third-Party Websites, Haro Bikes does not endorse and is not responsible for the privacy practices of these forums, although we may have a presence on them.
IV. INFORMATION SECURITY
We use commercially reasonable measures to provide our Services. However, you should assume that no data transmitted over the Internet or stored or maintained by us or our third-party service providers can be 100% secure. Therefore, although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we do not promise or guarantee, and you should not expect, that your Information or private communications will always remain private or secure. We do not guarantee that your Information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Information.
If you believe that your Information has been accessed or acquired by an unauthorized person, you shall promptly How to Contact Us so that necessary measures can quickly be taken.
V. DATA RETENTION
We will retain your Information for as long as needed to provide you Services. If you wish to request that we no longer use your Information to provide you Services, please contact us at privacy@harobikes.com. We will retain and use your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. In accordance with our routine record keeping, we may delete certain records that contain Information you have submitted to us. We are under no obligation to store such Information indefinitely and disclaim any liability arising out of, or related to, the destruction of such Information.
VI. YOUR CHOICES
VII. NOTICE TO CALIFORNIA RESIDENTS
To the extent any California data privacy law applies to the collection of your Information, this supplemental section of our Privacy Policy outlines how California residents can receive their Personal Information and what you can receive and applies solely to California residents. We provide the supplemental selection below to comply with the California Consumer Privacy Act of 2018 ("CCPA"), and any terms defined in the CCPA have the same meaning when used below.
A. Access to Specific Information and Data Portability Rights
California residents have the right to request that Haro Bikes disclose certain information to you about Haro Bikes' collection and use of your personal Information over the past twelve (12) months. Once Haro Bikes receives and confirms a verifiable consumer request from you, Haro Bikes will disclose to you, to the extent permitted by law:
You shall have the right to request that the Information described above be provided to you in a portable and readily usable format, to the extent technically feasible ("data portability").
Haro Bikes does not sell your personal Information.
B. Deletion Request Rights
You have the right to request that Haro Bikes delete certain of your personal Information that Haro Bikes collected from and/or related to you and retained, subject to certain exceptions.
To the extent that Haro Bikes can delete your personal Information, once Haro Bikes receives and confirms your verifiable consumer request, Haro Bikes will delete (and direct our service providers to delete) your personal Information, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
C. Exercising Your Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to Haro Bikes by either:
Contacting us at privacy@harobikes.com; or
Calling Haro Bikes, at 1-800-289-4276
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal Information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must:
D. Non-Discrimination
We may not, and will not, treat you differently because you of your Data Subject Request activity. As a result of your Data Subject Request activity, we may not and will not deny goods or services to you, charge different rates for goods or services, provide a different level quality of goods or services, or suggest any of the preceding will occur. However, we can and may charge you a different rate, or provide a different level of quality, if the difference is reasonably related to the value provided by your personal Information.
E. Verifying Requests
To help protect your privacy and maintain security, if you request access to or deletion of your personal Information, we will take steps and may require you to provide certain information to verify your identity before granting you access to your personal Information or complying with your request. In addition, if you ask us to provide you with specific pieces of personal Information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal Information is the subject of the request. If you designate an authorized agent to make a request on your behalf, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described above).
F. Authorized Agents
You may use an authorized agent to submit an access or deletion request. If you elect to use an authorized agent, you must provide the authorized agent with written authorization. In addition, you may be required to verify your identity directly with us. We may deny a request from an agent that does not provide written proof of authorization or if the agent fails to provide sufficient information needed to verify your identity. Such requirements shall not apply you provide the authorized agent with power of attorney, pursuant to Cal. Prob. Code Sections 4000 to 4465.
G. Shine the Light Requests
California Civil Code Section 1798.83 permits you to opt out of the disclosure of your personal Information by Haro Bikes to third parties for the third parties' direct marketing purposes. To make an opt-out request of such disclosures, please send an email to privacy@harobikes.com.
H. Additional Information
To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request. This Statement is available in alternative formats upon request by contacting us at privacy@harobikes.com.
VIII. NOTICE TO INDIVIDUALS IN THE EUROPEAN ECONOMIC AREA OR OUTSIDE THE EEA, SWITZERLAND, AND THE UK
This Section is included in this Privacy Policy to comply with the requirements of European Data Protection Legislation and certain Non-European Data Protection Legislation. It applies only to individuals coming to our Services from within the European Economic Area (EEA) or outside the EEA, Switzerland, and the UK and only if we collect through the Services any Personal Data as defined in such laws (which may include some or all of your Information as defined in this Privacy Policy).
A. Controller
Haro Bikes is the controller for the Information (as defined above in Section II) we process, unless otherwise stated.
Email: privacy@harobikes.com
Call us: 1-800-289-4276
Write us: Haro Bikes
1230 Avenida Chelsea
Vista, CA 92081
B. Your Data Protection Rights
To the extent any European Data Protection Legislation and certain Non-European Data Protection Legislation apply, and we hold such personal data in our capacity as a data controller as defined under those laws, you may request that we:
If you wish to object to the use and processing of your personal data or withdraw consent to this Privacy Policy, you can contact us in the following ways:
Email: privacy@harobikes.com
Call us: 1-800-289-4276
Write us: Haro Bikes
1230 Avenida Chelsea
Vista, CA 92081
The requests above will be considered and responded to in the time-period stated by applicable law. Note, certain Information may be exempt from such requests. We may require additional information from you to confirm your identity in responding to such requests. You have the right to lodge a complaint with the supervisory authorities applicable to you and your situation, although we invite you to contact us with any concern as we would be happy to try and resolve it directly. Please contact us at:
Email: privacy@harobikes.com
Call us: 1-800-289-4276
Write us: Haro Bikes
1230 Avenida Chelsea
Vista, CA 92081
C. Lawful Basis for Processing Your Information
As described throughout this Privacy Policy, we believe the foregoing handling of your Information, which may include your personal data, furthers our legitimate interests in commercial activities that are not overridden by the interest or fundamental rights and freedoms of the individuals at issue. Depending on what personal data we collect from you and how we collect it, we rely on various grounds for processing your personal data, including the following reasons:
If the processing of your Information is based on your consent, European Data Protection Legislation and certain Non-European Data Protection Legislation also allows users the right to access, revoke or modify your consent at any time. Please see the How to Contact Us section, below, to review or modify your consents.
D. Consent to Transfer
Haro Bikes is operated in the United States and we may use service providers based in the United States to operate our business and our relationship with you. Please be aware that Information, including your Personal Data, that we collect will be transferred to, stored, and processed in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen. We collect and transfer to the U.S. only Information, including Personal Data: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Haro Bikes in a manner that does not outweigh your rights and freedoms. We endeavor to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with us and the practices described in this Privacy Policy. We also enter into data processing agreements and model clauses with vendors whenever feasible and appropriate
IX. GEOGRAPHIC LOCATION OF DATA STORAGE AND PROCESSING
Our Services are operated in the United States. However, we may collect, process, and store that Information in databases located outside of the United States. As such, we may store and process Information on servers located outside of the country where you originally deposited the data. If you are visiting the Services from a country outside the United States, you should be aware that you may transfer personally identifiable information about yourself to the United States, and that the data protection laws of the United States may not be as comprehensive as those in your own country. We collect and transfer to the U.S. only Information, including personal data: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Haro Bikes in a manner that does not outweigh your rights and freedoms. We endeavor to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with us and the practices described in this Privacy Policy. We also enter into data processing agreements and model clauses with vendors whenever feasible and appropriate. By visiting our Services and submitting Information you consent to the transfer of such Information to the United States.
X. ACCESSING, CORRECTING, OR DELETING YOUR INFORMATION
To the extent other state laws provide users with additional data subject rights, those rights may be honored by the Company following proper authentication and verification. Please see the How to Contact Us section below for more information.
XI. CHILDREN'S INFORMATION
The Services are intended only for users over the age of eighteen (18). If we become aware that a user is under thirteen (13) (or a higher age threshold where applicable) and has provided us with Information, we will take steps to comply with any applicable legal requirement to remove such Information. Contact us if you believe that we have mistakenly or unintentionally collected Information from a child under the age of thirteen (13).
XII. CHANGES TO THIS PRIVACY POLICY
We reserve the right to change, modify or amend this Privacy Policy at any time to reflect changes in our products and service offerings, accommodate new technologies, regulatory requirements, or other purposes. If we modify our Privacy Policy, we will update the "Last Updated" date below and such changes will be effective upon posting. It is your obligation to check our current Privacy Policy for any changes.
XIII. HOW TO CONTACT US
If you have any questions about this Privacy Policy or the Information we have collected about you, please contact us at the following:
Email: privacy@harobikes.com
Call us: 1-800-289-4276
Write us: Haro Bikes
1230 Avenida Chelsea
Vista, CA 92081
Last Updated: June 15, 2021